Customer Service

Our customer service answers your questions, helps you solve minor problems on your own or helps you find information on how to get them solved by our technical support service. Look at our FAQs for the category of appliance you have. Follow the step-by-step guidance from the online help-desk to identify your problem and get the right support on the basis of your appliance’s details, starting with its model number.

BOOK A SERVICE VISIT FROM ONE OF OUR TECHNICIANS

Do you have a problem with your appliance that you can’t solve by using our guides? Call customer service to book an appointment with one of our specialist technicians, who cover the whole country.

MANUALS AND DOCUMENTS

Looking for a technical data sheet or user manual? Click on the Download page to download the pdf files you need.

STATUTORY WARRANTY

The Warranty page sets out the warranty terms and conditions covering your electrical appliance.

PURCHASING INFORMATION

Find answers to the most frequently asked questions about how to buy goods directly from www.purehomeideas.com, including delivery, installation, payment, returns and more.

CUSTOMER SERVICE

Contact us for technical questions, installation and after-sales services.

Tel: (+39) 02.83623614