Customer Service

Our customer service answers your questions, helps you solve minor problems on your own or helps you find information on how to get them solved by our technical support service. Consult our FAQs, selecting your appliance category. Follow the step-by-step guide from the online help-desk to identify your problem and get the right support on the basis of your appliance’s details, starting with its model number.

BOOK A SERVICE VISIT FROM ONE OF OUR TECHNICIANS

Do you have a problem with your appliance that you can’t solve using our guides? Call customer service to book an appointment with one of our specialist technicians, who cover the whole country.

GALVAMET COOKER HOODS SERVICE

You can consult our FAQs at any time to find an answer to your queries and solve minor problems affecting your cooker hood.

For problems you are unable to solve using our guides, please get in touch with your nearest Galvamet Service Centre to request assistance or a visit by a qualified technician.

MANUALS AND DOCUMENTS

Looking for a technical data sheet or user manual? Click on the Downloads page to download the pdf files you need

STATUTORY WARRANTY

The Warranty page sets out the warranty terms and conditions covering your home appliance.

PURCHASING INFORMATION

Find answers to the most frequently asked questions about how to buy goods directly from www.purehomeideas.com, including delivery, installation, payment, returns, and more besides.